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Legal Documentation

Cookie Policy

Cookies are small data fragments that enhance your mission. We use them to optimize system performance and personalize your command interface.

Last Updated:

Janeiro 4, 2026

Índice

Understanding Cookies

This Cookie Policy explains what cookies are, how we use them on the HostSalt website, and how you can control them. We believe in transparency and want you to understand exactly what data is being collected and why.

Cookie Categories

Strictly Necessary
Required for functionality
Sempre ativo
Desempenho
Help us improve our website
Sempre ativo
Functionality
Remember your preferences
Optional
Advertising
Deliver relevant ads
Requires Consent

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How We Use Cookies

HostSalt uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Specifically, we use cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Deliver relevant advertisements (with your consent)
• Prevent fraudulent activity and enhance security
• Analyze website performance and functionality
• Enable social media features

By using our website, you consent to our use of cookies in accordance with this Cookie Policy.

3. Types of Cookies We Use

We use different types of cookies for various purposes. Below is a detailed breakdown of each type:

Strictly Necessary Cookies:
These cookies are essential for you to browse our website and use its features. Without these cookies, services you have requested (such as accessing your hosting account) cannot be provided. These cookies do not gather information about you for marketing purposes.

Examples:
• Authentication cookies (keep you logged in)
• Security cookies (prevent fraud and protect your account)
• Load balancing cookies (distribute traffic across servers)
• Session cookies (maintain your session state)

Performance and Analytics Cookies:
These cookies collect information about how visitors use our website, such as which pages are visited most often and if error messages are received. These cookies help us improve how our website works.

Examples:
• Google Analytics cookies (track user behavior and traffic)
• Heatmap cookies (understand user interaction patterns)
• A/B testing cookies (compare different versions of pages)
• Error tracking cookies (identify and fix technical issues)

Functionality Cookies:
These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Examples:
• Language preference cookies
• Font size and display preference cookies
• Region/location cookies
• Recently viewed pages cookies

Targeting/Advertising Cookies:
These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Examples:
• Google Ads cookies
• Facebook Pixel cookies
• Retargeting cookies
• Affiliate tracking cookies

Note: We only use advertising cookies with your explicit consent.

4. Third-Party Cookies

We may use third-party services that place cookies on your device when you visit our website. These third parties have their own privacy policies and cookie policies. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

Third-Party Services We Use:

Analytics Services:
• Google Analytics – Analyzes website traffic and user behavior
• Hotjar – Provides heatmaps and user session recordings

Advertising Networks:
• Google Ads – Delivers targeted advertisements
• Facebook Ads – Enables social media advertising

Payment Processors:
• Stripe – Processes credit card payments
• PayPal – Handles payment transactions

Content Delivery:
• Cloudflare – Provides CDN and security services
• Google Fonts – Delivers web fonts

Customer Support:
• Intercom / Twak / LiveChat – Powers our live chat feature

Each of these services may place cookies to enable its functionality. You can opt out of third-party cookies through your browser settings or by using the opt-out mechanisms provided by these services.

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

Session Cookies:
These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate our website.

Duration: Until you close your browser
Examples: Shopping cart cookies, authentication state

Persistent Cookies:
These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and recognize you on return visits.

Duration varies by purpose:
• Preference cookies: 6-12 months
• Analytics cookies: 2 years (Google Analytics default)
• Authentication cookies: 30 days (can be extended with “Remember Me”)
• Advertising cookies: 30-90 days
• Essential security cookies: Session or 24 hours

You can delete cookies at any time through your browser settings.

6. How to Control and Delete Cookies

You have the right to control how cookies are used on your device. Here are several ways to manage cookies:

Browser Settings:
All modern browsers allow you to control cookies through their settings. You can:
• Block all cookies
• Block third-party cookies only
• Delete cookies after each session
• Set cookies to expire after a certain time
• Manually delete specific cookies

Browser-specific instructions:
• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Manage and delete cookies

Cookie Consent Manager:
When you first visit our website, we present a cookie consent banner that allows you to:
• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category
• Review our cookie policy

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer.

Third-Party Opt-Out Tools:
You can also use third-party tools to manage cookies:
• Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative (NAI) opt-out
• Digital Advertising Alliance (DAA) opt-out
• European Interactive Digital Advertising Alliance (EDAA) opt-out

Impact of Blocking Cookies:
Please note that blocking or deleting cookies may impact your experience on our website. Some features and services may not function properly without cookies, including:
• Staying logged in to your account
• Remembering your preferences
• Shopping cart functionality
• Personalized content and recommendations

7. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to have your online activity tracked. Our website respects DNT signals when transmitted by your browser.

When we detect a DNT signal:
• We disable non-essential tracking cookies
• We limit analytics data collection to aggregate information only
• We do not serve personalized advertisements
• We continue to use essential cookies required for website functionality

Note that tracking protection may limit certain features of our website.

8. Cookies and Personal Data

Some cookies may collect personal data or become personal data when combined with other information. We treat all data collected through cookies in accordance with our Privacy Policy.

Personal Data in Cookies May Include:
• IP addresses
• Device identifiers
• Browsing behavior
• Preferences and settings
• Authentication credentials (encrypted)

All personal data collected through cookies is:
• Processed lawfully and transparently
• Collected for specified purposes
• Limited to what is necessary
• Kept accurate and up-to-date
• Stored securely
• Retained only as long as needed
• Protected under GDPR and CCPA regulations (where applicable)

For more information about how we handle personal data, please review our Privacy Policy.

9. Cookies on Mobile Devices

When you access our website through a mobile device, we may use cookies and similar technologies such as:

• Mobile device cookies
• Local storage
• Mobile advertising IDs (Apple IDFA, Google AAID)
• SDKs (Software Development Kits)

Mobile cookie management:
• iOS: Settings > Safari > Block All Cookies
• Android: Browser settings > Site settings > Cookies

You can also reset your mobile advertising ID:
• iOS: Settings > Privacy > Advertising > Reset Advertising Identifier
• Android: Settings > Google > Ads > Reset advertising ID

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:
• The cookies we use
• Cookie regulations and legal requirements
• Our website features and functionality
• User feedback and best practices

When we make significant changes, we will:
• Update the “Last Updated” date at the top of this policy
• Notify you through a prominent notice on our website
• Request your renewed consent if required by law
• Send an email notification to registered users (for material changes)

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. Cookie Audit and Inventory

We maintain a current inventory of all cookies used on our website. Below is a summary of cookies by category:

Strictly Necessary Cookies:
Cannot be disabled as they are essential for website operation.

Performance Cookies:
Can be disabled without affecting core functionality.

Functionality Cookies:
Can be disabled, but will impact user experience.

Targeting Cookies:
Disabled by default; requires explicit consent.

Total cookies: 24 active cookies (when all categories are enabled)

For a complete list of individual cookies with names, purposes, and durations, please contact our support team.

12. Legal Basis for Using Cookies

We use cookies based on the following legal grounds:

Consent:
For non-essential cookies (analytics, marketing, advertising), we obtain your explicit consent through our cookie consent banner before placing these cookies on your device.

Legitimate Interest:
For performance and functionality cookies that improve user experience, we rely on legitimate interest, balanced against your rights and expectations.

Contractual Necessity:
Essential cookies required to deliver services you’ve requested (such as maintaining your login session) are necessary for contract performance.

Legal Obligation:
Certain cookies may be required to comply with legal obligations, such as security and fraud prevention.

Under GDPR and similar regulations, you have the right to withdraw your consent at any time.

13. Contact Us About Cookies

If you have any questions or concerns about our use of cookies, please contact us:

HostSalt Cookie Policy Team
by Bold & Digital

Support Channels:
• Live Chat: Available 24/7 on our website
• Support Ticket: Submit a ticket through your client area
(All tickets receive email replies)

Email:
cookies@hostsalt.com
• Subject: Mark inquiries as “Cookie Policy Question”

We will respond to all cookie-related inquiries within 7 business days.

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